In 1984 our family opened an exclusive, party supply retail store called “Follies and Favors” in San Antonio, TX. It offered high-end entertainment goods, balloon arrangements, and decorations to a public clientele. During this time, we received numerous requests from both individual customers and local businesses to rent helium tanks, and decided to open a wholesale helium and balloon company to fulfill these needs.
Upon opening the first Hico in 1986, we vowed to provide our customers with something that is being lost, more, and more with the growth of the modern age: good, old-fashioned customer service and quality products at a fair price. Since then, fourteen Hicos have opened nationwide – and all have been founded on these same goals.
The main office is now located in Dallas, TX, and services the entire DFW metroplex area. And, Hico Investments, Inc., a division of our local company, also in Dallas, offers franchise opportunities to ambitious business achievers.
At Hico, we realize that our customers have a choice when purchasing their advertising supplies. Therefore, we always strive to provide superior products and service – hoping that this value and efficiency will ensure greater success for you and your business.
This is our promise to our valued customers and to our company:
Hico is committed to superior, personalized customer service.
We will provide our customers with quality products for a fair price - in order to ensure satisfaction and overall success in their every endeavor.
Focusing on the needs of our customers – and to not only meet but exceed their expectations – is essential to our success.
Hico values our employees. Because we are dedicated to assisting every employee in fulfilling their highest potential, they will share the responsibility of carrying out our mission and servicing our customers to the best of their ability.
We will build, and continue to nurture and direct, our local franchises with these same ideas and goals. We meet annually at alternating Hicos to ensure that our mission is being met throughout the country, and we are devoted to each franchise’s success.
We will strive to provide leadership and support for our community - in an effort to earn a number one position in our market.
Because these goals are also our core beliefs, we will continue to be committed to these promises – to our customers, employees and ourselves – to guarantee success for all.